How do I get started with the MkanaPlug Partner app?
To begin, download the MkanaPlug Partner app and click on the "Get Started" button. This will initiate your registration journey.
What information do I need to provide during registration?
- If you are a registered business, You’ll need to fill in your full name, mobile number, and details about your business, including its name and description, Attach your business document and a Logo for identification
- If you are an Individual. You’ll need to fill in your full name, mobile number, and details of your profession, including its name and description, Attach your ID and add a profile picture
How do I verify my account?
After registering, you will receive an email with a verification code. Enter this code in the designated space within the app to verify your account.
What should I include about my business?
Provide the name of your company, a brief description, and your physical address to help clients locate your business easily.
How many images do I need to upload?
You should upload at least five images of your business to enhance your profile and attract potential clients.
How do I specify my business's operating hours?
In the registration process, you’ll be prompted to provide your business's operating hours. Be sure to include when your business will be closed as well.
Can I categorise my business?
Yes, you will select a category and subcategory for your business to ensure easy access for potential clients.
How do I add a pricing plan?
You can add a pricing plan for various packages of your services during registration. Specify if the pricing is negotiable and include images for each service plan.
What happens after I submit my business profile?
Once you submit your business profile, you will receive a notification upon approval. Ensure all information is accurate to expedite the process.
Is there a way to edit my profile after submission?
Yes, once your profile is approved, you can log into the app to edit your details as needed.
How long does the approval process take?
The approval process duration may vary, but you will receive a notification as soon as your profile has been reviewed.
Still have questions?
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